**Please only apply for access to a Trade Account if you fulfill the requirements below**

Our Trade & Wholesale pricing is intended for regular customers who place high value orders. This includes your tradies, cabinet makers, furniture upcyclers, resellers and so on.

This pricing is not intended for one-off purchases, such as redoing all of your kitchen hardware.

What Are the Criteria to Open an Account?

There are two pathways to opening an account.

  • You may open an account so long as you have the sales history to prove that you are a Trade/Wholesale customer. This means you must have placed at least 3 or more large orders with us within the previous 12 months. A large order is considered to be greater than $100 in value.
  • Or, you may open an account if we invite you to do so.

How Much Lower Is the Pricing?

In general, prices will be anywhere from 10% to 40% lower, depending on the product(s) ordered. Currently, prices are set at 20% off site-wide (correct as of 03.09.2026).

What Are the Criteria to Maintain an Account?

To maintain access to the lower Trade & Wholesale pricing you must continue to make regular orders. At least 3 orders per year, and each order must be over $100 in value.

If you are unable to do so your account may be downgraded.

How Can I Apply for an Account?

Please contact us directly (support@depotdirect.co.nz) or via the Contact Us page. If you don't receive a reply within 48 hours please try a different means of contact (emails occasionally end up in our spam folder).

We recommend you create a standard account on the website (https://depotdirect.co.nz/my-account) so that we can simply upgrade it in the backend once we receive your application. This takes us couple of minutes.

Otherwise, we will have to manually create an account for you, and you will not be able to choose your login username if we do so. Plus, you will need to reset your password.

So, please make an account yourself and then inform us of your account email address with your application. If you fulfill the criteria your account will be upgraded.

How Can I Order Once I Have a Trade Account?

The ordering and payment process is exactly the same as a regular customer, except that the prices will be lower. You just have to ensure you are logged in to your trade account when ordering and then follow the standard checkout process.

We do not offer credit accounts at this time. Sorry, we do not have the time to chase up delinquent accounts. Payment is to be made in full prior to shipment.

Payment can made by any of the regular methods (such as card, bank transfer etc).

A GST invoice will be provided via email with every order. If you require a paper copy you must leave a note with your order.

We can also provide pro-forma invoices and quotations on request.

Notice: We reserve the right, at our sole discretion, to approve, upgrade, downgrade, suspend or cancel any trade account at any time. Trade account eligibility and applicable pricing may be reviewed periodically and may be amended at any time.

All trade pricing is subject to change without notice. The applicable price is the price displayed or otherwise quoted at the time an order is placed and accepted. Trade pricing is not guaranteed for future purchases and may vary according to account status, product range, quantity, availability, or other applicable criteria.

We reserve the right to correct pricing or other errors where reasonably necessary.